Alverno College
Computer Center Tutorial
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Module 1 - Basic Skills button
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What Help Can I Receive in the Computer Center?

Student lab assistants are available in the Computer Center to provide basic technical support. You can expect lab assistants to:

  • help you learn how to log in and out of the network
  • help you learn how to perform basic disk operations (USB flash drive, CD, Zip disk, floppy)
  • help you become familiar with the basics of word processing in Microsoft Word
  • help you solve printing problems (clear paper jams, cancel a print job, fix toner cartridge)
  • help you locate software you need to use for a class
  • assist you in using the Help feature on a program you are not familiar with


The Computer Center staff expects you to:

  • remember your network password
  • save your documents frequently
  • make a backup copy of all important files
  • bring removable media with you (If you forget your media, you will need to purchase one in the bookstore)

If you need help doing research for a class and/or formulating a good search strategy, feel free to go to the library's reference desk.

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Last Updated 8/1/06