Institutional and Program Assessment

Assessments that are pitched at the level of a program, a curriculum, or institution are part of a larger complex system that builds on student learning and on a process of student assessment-as-learning. Institutional and program assessment has developed as a system of processes that:

Yield patterns of student and alumna learning, development, and performance on a range of educational outcomes. They provide meaningful feedback to faculty, staff, and various publics for improvement, shared learning, and demonstrated effectiveness; and

Ensure comparisons to standards (faculty, disciplinary, professional, accrediting, certifying), and enable evidence-based judgments of how students and alumnae benefit from the curriculum and college culture.
In operation, institutional and program assessments address questions of educational practice, curriculum planning, and institutional development, as well as contributing to research and evaluation activities. In an integrated system, program, curriculum, or institution-wide assessment can provide significant insights into student learning by:
creating processes that assist faculty, staff, and administrators to improve student learning
conducting inquiry to judge program value and effectiveness for fostering student learning
generating multiple sources of feedback to faculty, staff, and administrators about patterns of student and alumni performance in relation to learning outcomes that are linked to curriculum and college culture
making comparisons of student and alumna performance to standards, criteria, or indicators (faculty, disciplinary, professional, accrediting, certifying, legislative) to create public dialogue

yielding evidence-based judgments of how students and alumnae benefit from the curriculum, co-curriculum, and other learning contexts

guiding curricular, co-curricular, and institution-wide improvements
Throughout the institutional, program, or course assessment process, the dominant components of student assessment prevail: explicit, public outcomes; assessment-as-learning; interactive processes; evidence-based judgments; multiple comparisons to criteria and standards. Self assessment in relation to criteria and standards is the predominant function; improvement of the curriculum and demonstration of effectiveness to a range of audiences—including students and alumnae—the predominant benefit. Irrespective of who does the assessing and at what level, this kind of process works best when there is a collective responsibility for student learning, and a collaborative, interactive learning effort to self assess the effectiveness of curriculum and culture for student learning, and for scholarly understanding and continual review of the learning and assessment principles that undergird education at the college.

Taking a departmental and institutional perspective can call for a variety of approaches, strategies, and processes. These include:

review of current theory, scholarship, and practice;
of general education and the major field;
longitudinal analysis of changes in student and alumnae abilities, learning, and development as a result of curriculum and college culture, who changes, who benefits and why; studying students' and alumnae perspectives on learning and causal attributions to curriculum and college culture; studying graduates' career advancement;
studying the performance of alumnae abilities in work, personal, and civic roles; and of outstanding professionals who are not Alverno graduates;
practitioner-based inquiry studies;

validating the ability-based performance assessment process (student assessment-as-learning);

making a case for the value, worth, and effectiveness of the college and curriculum.
Institutional and program assessment is a process and system for assessing institutional or curriculum effectiveness through a study of individual and group patterns in student/alumna performance over time as a result of curriculum, and comparing these patterns to diverse criteria from various sources. This enables a community of judgment to look at student and alumna perspectives, to reflect on insights about how they learn and continue to develop, to learn how curriculum contributes to their learning, and to envision more effective curriculum and supports for learning, including the learning atmosphere of the college.

The following table illuminates various dimensions of institutional and program assessment.

Clarifying Dimensions of Institutional and Program Assessment
Qualities
Essential Components of a Process
Characteristics of a System
assessment is a means to achieve educational purposes, not an end in itself

assessment is a means not only to establish accountability but also to achieve educational benefits

assessment's purposes, goals, and methods emerge from the setting and are challenged by the expectations of various publics

assessment encourages multiplicity and diversity

assessment encourages coherence

feedback is the essence of assessment

reliance on broad learning outcomes and principles

determination and definition of explicit criteria, standards, comparisons

focus on curriculum (teaching, learning, assessing performance)

collection and analysis of evidence from student/alumna performance, perceptions, potential

synthesis and interpretation of individual and group patterns

comparison of patterns to diverse criteria, standards

feedback to diverse groups

judgment from diverse sources of expertise, evidence, and stakeholders

shared learning , (about how curriculum enables student learning,) for continuous improvement accountability, understanding

Some aspects common across student, program, and institutional assessment:

explicit public outcomes

assessment for the sake of learning

engagement in an interactive process

multiple comparisons to criteria and standards

feedback

evidence-based judgments

Some aspects that differentiate institutional and program assessment from student assessment:

breadth of inclusion of learning outcomes and what is measured and judged

"standing beside" and "standing aside" as primary, and "standing in" as secondary

validation of learning principles and assessment processes

group as well as individual patterns

linking outcomes to curriculum

sampling, but with individual feedback

diverse, multiple comparisons at every level of analysis

concerned with assessment of the observable and ineffable outcomes of education: abilities, learning, development, performance

connected with teaching, learning, and student assessment, the crown jewel of institutional and program assessment

philosophically and conceptually grounded

theory-driven and practice-based; purposeful and problem-based

diverse purposes, questions, and methods coherent with dynamic educational context

interactive and collaborative processes, institutionalized structures that are dynamic and systematic

individual participation in an institutionalized system

multiple purposes

multiple stakeholders and audiences

multiple modes of inquiry from diverse perspectives and disciplines

multiple sources of evidence

triangulated designs with external comparisons

enables interdisciplinary perspective-taking, reflection, learning, envisioning
 

a recursive recycling system

  a heuristic for discovery
  a means to improvement
  a system for validation
  a system for confirmation and challenge
  a support for transformation

a support for a community of learning and judgment across levels: student, course, program, institution, various publics

developmental
  encourages depth within levels and breadth across levels
  cumulative, across data sources, across levels

public criteria and comparisons to enable a community to engage in evidence-based judgment

Excerpted from: Mentkowski, M. (1991a.). Creating a context where institutional assessment yields educational improvement. Journal of General Education, 40, 255-283. Mentkowski, M., for the Alverno College Office of Research and Evaluation and the Research and Evaluation Council. (1994, April). Institutional and program assessment at Alverno College. In W. Rickards (Chair), Institutional assessment across the educational spectrum. Paper presented at a symposium conducted at the annual meeting of the American Educational Research Association, New Orleans. Milwaukee, WI: Alverno College Institute.

 

 

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